Norfolk Ear Wax Removal Terms and conditions

Last updated: 23/05/2024

Your access and use of the of our website and our services is conditioned on your acceptance of and compliance with these Terms.

These Terms apply to all visitors, users and others who access or use our website and services.

By accessing or using the service you agree to be bound by these terms. If you disagree with any part

of the terms then you may not access the services.

The use of www.norfolkearwaxremoval.co.uk services, content, systems, websites and

any other related Agreement or legal relationship between the user and www.norfolkearwaxremoval.co.uk:

It is the responsibility of you the user to read this document in detail.

We offer Ear Wax Removal. W

We have undergone full training for microsuction and irrigation.

We are fully insured.

Website and Intellectual Property

The Services and it’s all original content, features and functionality are and will remain the exclusive property of Norfolk Ear Wax Removal and its owners, unless explicitly stated otherwise. This includes the content, images, designs, system and softwares and other related products/services.

Norfolk Ear Wax Removal reserves the right to change the content of the website at any time, without any prior notice.

You cannot reproduce, modify, redistribute in anyway, commercially or non-commercially to exploit any of the site or company Content.

 You cannot copy or create a trade mark from any copies of Content made under these terms and conditions.

For any publication, copies to be published or used outside of our terms you must gain permission from us first.

 Links To Other Web Sites from our website

Our Services may contain links to third-party websites or services that are not owned or controlled by Norfolk Ear Wax Removal or its owner.

So, we have no control over, and take no responsibility for, the content, privacy policies, or practices of any third-party web sites or services. You further acknowledge and accept that Norfolk Ear Wax Removal will not be held responsible or liable, directly or indirectly, for any damages or losses caused or alleged to have been caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services.

We advise you to read the terms and conditions and privacy policies of any third-party web sites or services that you visit.

TREATMENT AFTERCARE

Please read the aftercare advice we provide carefully and if there is anything you don’t understand please do let us know.

We advise that you follow the aftercare information and advice we give you to maintain and improve your results.

Results can differ from client to client and therefore in some cases may not fully meet your expectations, we cannot guarantee the results but we will do our very best to help you achieve the outcomes you want.

Please bear in mind that more than one treatment/visit may be need to achieve the results required/desired by you or the clinician, however this will be explained during the appointment.

Content on our website, email, massagers and any other we own is not advice or recommendation by us unless specifically specified so. All medical information or comments should not be relied upon as they specific to every case or person.

REFUNDS and SERVICES

All treatments and services are done by fully qualified and insured staff.

We do not provide refunds once a service or a treatment has been carried out, if you have any concerns or dissatisfaction at the time of the treatment/appointment or after please do let us know as soon as possible so we can do our very best to put it right.

CANCELLATIONS

Please know that we normally work with scheduled appointments and late cancellations, or no shows/no one at the appointment when we show at address will have a financial impact on our business, therefore please let us know as soon as possible if you need to cancel or rearrange your appointment for another time.

Use of your data.

We may permit third parties we work with to use your data, such as names, emails, phone numbers, to send you information about our goods and services/marketing purposes. If this is something you do not wish for, please do let us know.

Emails, phone numbers.

By contacting us by email, phone number, you are agreeing to our terms and conditions, and agree we can contact you to confirm your appointment, treatments, send you reminders for future appointments.

We only use your information as outlined above and in our privacy document and all information is kept strictly confidential, in line with all GDPR rules and guidelines.

PAYMENTS

We accept cash, bank transfers and major cards.

Unfortunately, we do not accept cheques. As a small business we do prefer cash because when we accept a payment using the card machine, we are charged a percentage whereas with cash we don’t have to pay anyone.

By agreeing for us to come to your requested address, you therefore agree to pay us the amount as per stated prices on our website. All payments are taken there and then once the service/treatment is performed. 

Our website, email, text messages.

We do not give warranties in respect of this website, emails, text messages, they are provided as is and as available. We do not guarantee the neither accuracy, nor completeness of the performance. We do not warrant infection by viruses or anything else may have contaminating or destructive properties. All implied warranties are excluded by these terms and conditions to the fullest extent that they may be excluded by law.

Disclaimer

The use of our services is at your own risk.

The service is provided on available basis.

We provide the Services without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement or course of performance.

Our website, emails, phone numbers.

Norfolk Ear wax Removal and its owners are not liable for negligence, any losses or damages of any form, in any way connected with your use of this our website emails, phone numbers. The content of this website and your relationship with Norfolk Ear Wax Removal are governed by English law and shall be subject to the exclusive jurisdiction of the English Courts.

AGE RESTRICTIONS

You must be 18 years or over to receive Ear Wax Removal from us.

On that basis, we have the right to ask for proof age and also have the right to refuse if no proof is provided.

Changes to our website, emails, phone number and everything we own.

We reserve the right, at our own discretion, to modify, replace, or stop the use of any these Terms at any time.

By continuing to access/use our Services after those changes are made effective, you agree to be bound by the changed terms. If you do not agree to the new terms, please stop using our Services/website. You must only access and use our website, emails, phone numbers and everything  we own for lawful purposes and in a lawful and ethical manner. You therefore agree to comply with all applicable laws, statutes and regulations regarding this website, emails phone number and anything else we own.

Contact US

If you have any questions about these Terms, please contact us.

Email:  info@norfolkearwaxremoval.co.uk

Mobile number: 07459886764